Here's what most founders get wrong about launch day:
They think it's a one-time event.
They push deploy, tweet about it, then wait for users to magically appear.
Launch day isn't one day. It's the culmination of weeks (or months) of preparation. And what happens in the first 48 hours determines whether your MVP succeeds or fails quietly.
This is your complete launch day checklist—from technical readiness to marketing and support.
Pre-Launch: Week Before (Days 1-7)
Don't leave everything for launch day. Here's what to prepare the week before.
Technical Preparation
✅ Production Infrastructure Ready
- Production servers provisioned and configured
- Domain DNS configured and propagated
- SSL/TLS certificates installed and tested
- CDN configured (Cloudflare, AWS CloudFront)
- Load balancers set up if needed
- Backup and disaster recovery tested
- Monitoring and alerting configured (Datadog, New Relic, Sentry)
✅ Application Testing
- All features tested in production-like environment
- Load testing completed (simulate expected traffic)
- Security audit performed (basic vulnerabilities)
- Mobile responsiveness tested (iOS, Android, tablets)
- Browser compatibility tested (Chrome, Safari, Firefox, Edge)
- Third-party integrations tested (payments, APIs, email)
- Error handling and edge cases covered
✅ Analytics & Tracking
- Google Analytics 4 installed and verified
- Product analytics configured (Mixpanel, Amplitude, PostHog)
- Error tracking set up (Sentry, Rollbar)
- Performance monitoring active
- Event tracking verified (signup, activation, purchase)
✅ Communication Channels
- Transactional emails configured (welcome, notifications, password reset)
- Email deliverability tested (check spam folders)
- In-app notifications working
- Social media accounts created and branded
- Blog/announcement post written and scheduled
- FAQ or help center published
Marketing Preparation
✅ Launch Assets Ready
- Launch landing page created and optimized
- Product screenshots and videos prepared
- Demo video or GIF created (under 2 minutes)
- One-pager or pitch document ready
- Press kit prepared (logos, screenshots, founder bio)
- Launch announcement email written
- Social media posts drafted and scheduled
✅ Distribution Channels
- Product Hunt listing prepared and scheduled
- Hacker News Show & Tell post planned
- Reddit community posts identified and planned
- LinkedIn network announcement drafted
- Twitter/X thread prepared
- Guest blog posts or podcasts lined up
- Newsletter swaps or partnerships arranged
✅ Lead Capture
- Email signup form working and tested
- Waitlist or early access system functional
- Call-to-action buttons clearly visible
- Special launch offer or discount prepared
- Referral or viral mechanism ready
Launch Day: The Big Day (Day 0)
This is it. Here's what to do when you launch.
Launch Morning (6:00 AM - 9:00 AM)
Technical Checks:
- Check production health (uptime, response times)
- Verify analytics are tracking (test signup)
- Test key user flows end-to-end
- Check email deliverability (send test email)
- Monitor error rates and logs
- Verify third-party services (payments, APIs)
- Test mobile apps (if applicable)
Final Content Review:
- Proofread all copy one last time
- Check all links work (no 404s)
- Verify images and videos load correctly
- Test signup and onboarding flow
- Confirm pricing is correct and visible
Team Briefing:
- Align team on roles and responsibilities
- Set up communication channels (Slack, Discord)
- Define escalation paths for issues
- Confirm who's responding to what (support, press, bugs)
- Set up shared document for real-time updates
Launch Execution (9:00 AM - 12:00 PM)
Rollout Strategy (Choose One):
Option A: Gradual Rollout (Recommended)
- Launch to 10% of traffic (invite-only)
- Monitor for 2 hours, fix critical issues
- Expand to 50% of traffic
- Monitor for 4 hours, fix issues
- Open to 100% of traffic
Option B: Hard Launch
- Send launch announcement email
- Post to social media platforms
- Submit to Product Hunt
- Post to relevant communities
- Open signup to everyone
- Monitor everything in real-time
Product Hunt Launch (If Scheduled):
- Submit 12:01 AM PST time zone
- Engage with early commenters
- Respond to questions and feedback
- Monitor upvotes and engagement
- Have co-founder or team member engage too
Launch Afternoon (12:00 PM - 6:00 PM)
Monitor and Respond:
- Check analytics every 30-60 minutes
- Monitor error rates and performance
- Respond to social media comments
- Reply to Product Hunt comments
- Handle incoming support requests
- Track conversion funnel performance
- Identify any critical bugs or issues
Press and Outreach:
- Follow up on pre-scheduled media
- Respond to inbound press inquiries
- Share launch updates with network
- Thank early adopters personally
- Engage with community posts and comments
Team Huddle:
- Mid-day sync on launch performance
- Celebrate small wins (first signup, first customer)
- Adjust strategy based on early data
- Triage and prioritize any issues found
- Plan for evening and tomorrow
Launch Evening (6:00 PM - 12:00 AM)
Data Review:
- Compile first-day metrics (signups, activations, revenue)
- Identify top acquisition sources (Product Hunt, email, social)
- Analyze funnel performance and drop-off points
- Review feedback and bug reports
- Note any critical issues requiring overnight fixes
Community Engagement:
- Reply to remaining comments and messages
- Thank supporters and early adopters
- Share daily stats (if appropriate for your brand)
- Plan follow-up posts for Day 2
Team Debrief:
- End-of-day launch retrospective
- Document what went well and what didn't
- Assign overnight monitoring responsibilities
- Plan Day 2 priorities and fixes
- Celebrate the launch (you shipped!)
Post-Launch: Days 1-7
Launch isn't over after Day 0. Here's what to do the first week.
Day 1-3: Stabilize
Technical:
- Fix critical bugs immediately
- Optimize slow endpoints or pages
- Address any performance issues
- Fix broken user flows
- Improve error messages for clarity
User Support:
- Respond to all support tickets within 24 hours
- Reach out to users who got stuck
- Collect detailed feedback on what confused them
- Document common issues and create FAQ items
Marketing Follow-up:
- Share launch results publicly
- Write and publish launch recap post
- Thank Product Hunt community and commenters
- Email early users for feedback
- Plan follow-up marketing pushes
Day 4-7: Optimize
Analyze Metrics:
- Calculate activation rate
- Measure Day 1, 3, 7 retention
- Identify feature usage patterns
- Track support ticket volume and themes
- Calculate conversion rates at each funnel stage
Prioritize Improvements:
- List top 5 user pain points
- Identify 3 highest-impact improvements
- Estimate effort for each improvement
- Plan and schedule next iteration cycle
- Communicate roadmap to users
Gather Feedback:
- Send NPS or satisfaction survey
- Schedule calls with power users
- Join relevant communities and listen
- Monitor social media for mentions
- Create feedback collection system
Launch Day Monitoring Dashboard
Track these metrics in real-time on launch day:
Health Metrics (Every 15-30 minutes):
- Server uptime
- Response times (p50, p95, p99)
- Error rates
- Database query performance
- Third-party API response times
User Metrics (Every 30-60 minutes):
- Unique visitors
- Signups
- Activations
- Active users
- Page views
- Session duration
Funnel Metrics (Every 1-2 hours):
- Landing page → signup conversion
- Signup → activation conversion
- Activation → purchase conversion
- Drop-off points in user flow
Support Metrics (Every 1-2 hours):
- Support tickets created
- Response times
- Resolution times
- Ticket themes and categories
Social Metrics (Every 2-4 hours):
- Social media mentions
- Engagement rates
- Product Hunt upvotes and comments
- Reddit/Hacker News upvotes and comments
- Traffic sources and referrals
Launch Day Emergency Runbook
What to do when things go wrong.
Critical Issues (Fix Immediately):
- Site down: Check server health, restart services, check DNS
- Signup broken: Verify payment processing, check API connections, test forms
- Data loss: Restore from backups, investigate root cause
- Security breach: Take site offline, investigate, communicate transparently
- Payment processing failed: Check Stripe/PayPal integration, verify API keys
Moderate Issues (Fix Within Hours):
- Slow performance: Optimize database queries, add caching, scale servers
- Broken feature: Rollback to previous version, hotfix if safe
- Email not sending: Check email service configuration, verify SPF/DKIM/DMARC
- Mobile app crash: Release hotfix via app store expedited review
Minor Issues (Fix Within Days):
- UX confusion: Add tooltips, improve copy, update documentation
- Minor bugs: Add to backlog, prioritize based on impact
- Feature request: Evaluate against roadmap, communicate timeline
Communication Protocol:
- Internal: Alert team immediately, assign owner, set deadline
- External: Communicate if issue affects users (transparency builds trust)
- Fix: Implement fix, test thoroughly, deploy
- Verify: Confirm issue resolved, monitor for recurrence
- Learn: Document root cause, prevent future occurrences
Common Launch Day Mistakes
1. Launching Without Testing
Mistake: "It works in development, let's ship!"
Reality: Production always breaks differently than expected.
Fix: Test thoroughly in staging environment. Do dry runs of critical flows.
2. No Monitoring or Alerting
Mistake: "We'll know if something breaks."
Reality: Users know before you do. By then, damage is done.
Fix: Set up monitoring and alerting before launch. Respond before users complain.
3. Over-Promising Features
Mistake: "We have X, Y, Z features!" (half aren't done)
Reality: Disappointed users never return.
Fix: Under-promise, over-deliver. Ship what's working, communicate roadmap for rest.
4. No Support Ready
Mistake: "We'll handle support as it comes in."
Reality: Launch day support requests pile up fast. Unanswered tickets = lost users.
Fix: Prepare support templates, FAQs, and escalation paths before launch.
5. Ignoring Negative Feedback
Mistake: "They just don't get it."
Reality: Negative feedback is valuable. It tells you what's broken or unclear.
Fix: Listen to all feedback, especially negative. Respond professionally and act on insights.
Launch Success: What "Good" Looks Like
What metrics indicate a successful launch?
Immediate Success (Day 0-1):
- Signups: 100+ signups on launch day
- Activation: 40%+ activation rate
- Uptime: 99%+ availability
- Support: <5 critical bugs reported
- Feedback: Mix of positive and constructive feedback
Early Success (Week 1):
- Retention: 40%+ Day 7 retention
- Engagement: 20%+ of signups use product weekly
- Revenue: First paying customers (if applicable)
- Feedback: Clear feature requests and improvements
- Bugs: Support tickets trending down as fixes deployed
Success Indicators:
- Users are completing core actions
- Users are sharing and referring
- Press or influencers pick up your launch
- Competitors respond (copy features, mention you)
- You have a list of clear improvements
Key Insight: Launch success isn't about hitting arbitrary numbers. It's about validating that users see value.
Launch Day Team Roles
Who does what on launch day?
Product Owner:
- Final go/no-go decision
- Monitor user metrics and feedback
- Prioritize fixes and improvements
- Make decisions on launch issues
Technical Lead:
- Monitor system health and performance
- Fix critical bugs immediately
- Deploy hotfixes if needed
- Manage technical emergencies
Marketing/Communications:
- Manage social media and community engagement
- Respond to press and inquiries
- Coordinate Product Hunt launch
- Share launch results publicly
Customer Support:
- Respond to user inquiries and tickets
- Collect and categorize feedback
- Document common issues for FAQ
- Reach out to struggling users
Analytics:
- Monitor key metrics in real-time
- Identify drop-off points and issues
- Compile daily reports
- Share insights with team
Related Reading
If you found this helpful, you might also enjoy:
- MVP Testing Strategies: From Alpha to Beta - Before you launch
- How Long Should Your MVP Take? - Timeline planning
- MVP Metrics That Actually Matter - What to measure
- What Makes a Good MVP? - Launch readiness
Need Help Launching Your MVP?
At Startupbricks, we've helped founders launch dozens of MVPs successfully. We know what goes wrong, how to prevent it, and what makes launches successful.
Whether you need:
- Pre-launch technical preparation and testing
- Launch day support and monitoring
- Post-launch optimization and iteration
- Marketing and growth strategy
Let's talk about launching your MVP with confidence.
Ready to launch? Download our free Launch Day Checklist and start preparing today.
